Privacy policy
Last updated:
This policy explains how 3D Print Shop handles personal information on 3dprintshop.am. You can browse and place an order without creating an account.
- Business
- 3D Print Shop
- Business address
- Simon Vracyan 24
On this page
Information we collect
Orders contain your name, contact phone, delivery or pickup choice, delivery address where needed, items, payment choice, payment status and any note you provide. Card orders also have payment-provider references. Your card details are entered on the payment provider’s page, not stored by the shop.
An optional account stores your name and registered or contact phone. Phone accounts store a protected password hash, not the password itself. Passkeys store a public credential and a device label; your fingerprint, face data and device PIN stay with your device or passkey provider.
Signing in with Google
With your permission, Google provides your name, verified email address and account identifier so we can create or recognize your shop account. If you allow phone-number access, we read phone numbers from your own Google profile and save a usable Armenian contact number to help confirm orders and fill checkout. We do not access your address book.
Phone sharing is optional. You can enter a contact number yourself or continue to checkout when Google does not share one. Google sign-in tokens are used on the server during sign-in and are not retained as access or refresh tokens.
We use Google account data only for these account and order functions. We do not sell it, use it for advertising or use it to train AI models. Our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
You can remove the shop’s access in your Google Account’s third-party connections. This stops future access; it does not automatically delete information already held by the shop. Contact us to request deletion. Keep another sign-in method available if you remove Google access.
Why we use information
We use order information to confirm and fulfil orders, arrange delivery or pickup, process payments and respond to questions. Account information supports sign-in and order history. Technical information helps prevent abuse, maintain security and diagnose failures.
Optional analytics help us understand catalogue use and improve the shop. Refusing analytics does not prevent shopping or signing in.
Storage and retention
Online order records and their tracking history expire after 90 days. Account details and registered sign-in methods remain until the account is deleted; there is no automatic inactivity deletion. The shop’s analytics records expire after 180 days and operational log records after up to 15 days.
Order messages sent to notification services and business or payment records are separate from online tracking. They may remain where needed to fulfil an order, resolve a dispute or meet legal obligations. Contact us about retention or deletion of these records.
We use encrypted connections, restricted shop administration and protected sign-in credentials. Keep order-tracking links private because anyone holding the link can see that order’s tracking page.
Your choices and rights
You can ask what personal information we hold, request a copy or correction, and request deletion or restriction where applicable. You can withdraw optional analytics or Google permissions. Some information may need to remain for an active order or legal obligation; we will explain any restriction on your request.
For a Google-only account, you can edit your contact phone in Account. Account deletion is handled through the shop’s contact channels. Removing Google access alone does not delete your shop account. You may raise a data-protection concern with the competent Armenian authority.
Changes to this policy
We publish updates here with the date shown above. If a change introduces a new optional use of your information, we will request the relevant permission before that use.
Contact and requests
Contact the shop using the details below or write to our business address. For an order issue, include your order number. For a privacy request, tell us what you want to access, correct or delete; we may need to verify your identity before acting.
- Phone
- +374 33 81 82 44